PAYMENT
You are able to purchase through our secure payment processing partners PAYPAL including the use of all major credit/debit cards.
If you would prefer to phone us we are able to take direct payment on a credit/debit card via our shop's own Streamline Card Terminal on 01451 810696.
If you would prefer to phone us we are able to take direct payment on a credit/debit card via our shop's own Streamline Card Terminal on 01451 810696.
POSTAGE & DELIVERY
U.K.
For UK mainland addresses we offer FREE postage and packing
We strive to send out all items within a day of receipt of payment, usually by standard 1st class post. If you wish anything further please email us.
OVERSEAS
If you enter an address outside the UK when placing an order, a standard £9.50 Overseas Rate per order will apply.
This cost covers postage via Royal Mail's International Air Mail Post with tracking and signature on arrival.
Please note that this International Rate is the total charge of an order.
This cost covers postage via Royal Mail's International Air Mail Post with tracking and signature on arrival.
Please note that this International Rate is the total charge of an order.
Any international orders over £75.00 will receive FREE postage.
Unfortunately we are unable to post the Wyre Valley Waterproof Boots overseas as the postage is just too excessive.
For an exact Overseas Postage rate for an individual or specific item then please email us at blissatbourton@live.co.uk with the item details you wish to purchase and we will quote the exact cost by return.
RETURNS
If you receive your purchase and it is damaged in any way, we are happy for you to return it to us within 7 days, unused and in its original packaging. On receipt of the item we will issue a full refund or replacement. Please contact us prior to returning any item so that we are able to deal with your request promptly and correctly.
We are also very happy to do item/size exchanges but this will incur additional postal costs to the customer. If you require any further details or specific size measurements etc. please phone 01451 810696 and we will be happy to help.
We are unable to accept the return of any reduced or sale items.
Any other reason for return of goods will be considered on an individual basis, via our email blissatbourton@live.co.uk. Thank you.
PACKAGING
We pack all our orders with great care to ensure they get to you in the absolutely best possible condition.
A gift wrapping service or gift forwarding to another recipient on your behalf are available - please email us with details of your request at the time of ordering and we will arrange this for you.
